Privacy Policy – SyncBox by Onzira
1. Introduction
At SyncBox by Onzira, we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect personal data when you use our WhatsApp Cloud API platform.
2. Data Collection
User Data: We may collect information such as your name, business details, email, phone number, and payment information during registration and usage.
Usage Data: Technical details like IP addresses, device type, browser data, and interaction patterns may be collected to enhance functionality, monitor performance, and ensure security.
End-User Data: Customers using SyncBox must ensure they have obtained the necessary consent from their end-users before collecting or processing any personal information via WhatsApp messages.
3. Data Usage
Service Delivery: Collected data is used to operate, maintain, and improve the SyncBox platform.
Communication: We may use your contact details for service updates, technical support, or important notices.
Compliance: Data may be processed to comply with legal requirements, Meta policies, and industry regulations.
4. Data Sharing
We do not sell or rent user data.
Data may be shared only with trusted third-party service providers who assist in running the platform, bound by confidentiality agreements.
We may disclose information if legally required or to protect the rights and safety of Onzira Labs.
5. Data Security
We implement robust security practices to prevent unauthorized access, misuse, or disclosure of data. Users are responsible for maintaining the confidentiality of their login credentials.
6. Data Retention
We retain user data only as long as necessary for providing services or as required by applicable laws and regulations.
7. User Rights
Users may request access, modification, or deletion of their personal data, subject to applicable law. Please reach out to our support team for assistance.
8. Changes to the Privacy Policy
This Privacy Policy may be updated periodically. Any significant updates will be communicated, and continued use of SyncBox indicates acceptance of the revised policy.
9. Contact Information
For queries regarding this Privacy Policy, contact us at:
📧 Email: support@onzira.com